tiger138 Privacy Policy — How We Protect Your Data
tiger138 is committed to protecting the privacy and data security of every user on our platform. This document transparently explains what types of data we collect, the purposes for which it is used, how we store and protect it, and the rights you have over your personal data.
Last updated: 2024
1What Data Do We Collect from Users?
tiger138 collects several categories of data to ensure the service operates properly and securely for all users. The categories collected include account information, device data, transaction information, and platform usage data.
Account information includes your full name, phone number, email address, and date of birth provided at registration. This data is used to verify your identity and ensure that only users who meet the age requirement can access the service.
Device and browser data is collected automatically when you access the platform, including device type, operating system, browser version, IP address, and time zone. This data is used to optimize the platform's display across various devices and for security purposes.
Payment information that we collect only includes the details necessary to process transactions in Rupiah (IDR), such as the account holder's name and destination account number for withdrawals. We do not store full credit card data or sensitive banking information in our systems.
Usage data includes pages visited, features used, session duration, and in-platform interactions. This data is analyzed in aggregate to help us improve the user experience.
- Name, phone number, email, date of birth
- Device type, browser, IP address
- Account details for withdrawals (IDR)
- Transaction history and account activity
- Cookies and browsing session data
- Platform feature usage logs
2How Do We Use User Data?
The data we collect is used solely for the operational needs of the tiger138 platform and to improve our service to users. Data use never exceeds the purposes stated in this policy.
The primary purposes for data use include: verifying user identity and age at registration, processing deposit and withdrawal transactions in Rupiah, sending important account notifications such as transaction confirmations or security alerts, and personalizing the platform experience according to user preferences.
Platform usage and activity data is analyzed to identify patterns that help us improve service quality, fix bugs, and develop new features relevant to our users. This analysis is carried out in aggregate and does not identify individual users.
We also use data for security purposes, including detecting suspicious activity, preventing fraud, and ensuring the integrity of the platform. These measures are necessary to protect all users from misuse of the service.
3Cookies and Tracking Technologies
The tiger138 platform uses cookies — small text files stored on your device — to enhance functionality and the user experience. Cookies allow the platform to remember your preferences, keep your login session active, and ensure account security while browsing.
We use several types of cookies. Session cookies are temporary and will be deleted automatically when you close your browser. Persistent cookies are stored for a set period and help the platform remember your preferences on future visits. Security cookies are used to detect unusual activity and protect your account.
You can manage or disable cookies through your browser settings. Please note, however, that disabling certain cookies may affect platform functionality, including the ability to stay logged in or access some features optimally.
4Data Storage, Security at &, and Third-Party Sharing
tiger138 stores user data on servers protected by multiple layers of technical security. All data transferred between your device and our servers is encrypted using SSL (Secure Socket Layer) protocol, ensuring that sensitive information cannot be accessed by unauthorized parties during transmission.
We enforce strict access controls on internal systems, where only staff who genuinely need access to specific data to perform their duties are permitted to access it. This access is monitored and audited on a regular basis to ensure there is no unauthorized use of data.
Regarding data sharing with third parties: tiger138 does not sell, rent, or distribute users' personal data to third parties for marketing or commercial purposes. Data may be shared only under the following limited circumstances — with payment service providers that process your transactions (such as GoPay, Dana, or local banks), with technical service providers that support platform operations under strict confidentiality agreements, or when required by applicable laws and regulations.
Every third party that works with tiger138 is required to comply with equivalent data security standards and is not permitted to use user data for any purpose beyond the agreed service.
5User Rights Over Personal Data
Every tiger138 user has a number of rights they can exercise in relation to their personal data. Understanding these rights is important so you can manage your own information with confidence.
Right of Access: You have the right to request a copy of the personal data we hold about you. This request can be submitted through customer support and will be processed in accordance with the applicable identity verification procedures.
Right to Correction: If the data we hold is inaccurate or no longer relevant, you have the right to request a correction or update. Some data such as your name and date of birth may require supporting documents to be changed.
Right of Erasure: You may request the deletion of your personal data from our systems. We will action this request after the account has been formally closed and all outstanding obligations have been settled, including any pending transactions.
Right to Restriction of Processing: Under certain circumstances, you may request that the processing of your data be temporarily restricted, for example while a dispute over the accuracy of your data is being verified.
- Contact the support team via live chat after logging in
- Include valid identity verification
- Describe your request in specific detail
- The process is usually completed within a few business days
For general questions about privacy, visit FAQ page policy.
6Policy Changes & How to Contact Us
tiger138 reserves the right to update this Privacy Policy at any time in line with service developments, technological changes, or adjustments to applicable regulations. We will notify users of any significant changes through notifications on the platform or via their registered email address.
The date of the most recent update is always shown at the top of this document. We recommend that users check this page periodically to stay informed about how we manage your data. Continued use of the service after changes have been published will be considered acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data on the tiger138 platform, you can reach our support team via live chat available 24 hours a day, 7 days a week, directly from the platform page after logging in.
For general questions that do not require account access, visit our FAQ page, which covers a wide range of topics including privacy, account security, and data management. We are committed to responding to every privacy-related inquiry seriously and within a reasonable timeframe.
Still Have Questions? We're Here to Help
If anything in this privacy policy is still unclear, feel free to contact the tiger138 team or browse our FAQ page for quick answers.